Email - 0x8004210A - 0x800CCC1A

Article ID: 799

SYMPTOMS

If you use a Post Office Protocol 3 (POP3) e-mail account to try to send and receive e-mail messages in Microsoft Outlook 2002, you may receive one of the following error messages:
Task 'smtp server name - Sending and Receiving' reported error (0x8004210A): 'The operation timed out waiting for a response from the receiving (POP) server. If you continue to receive this message, contact your server administrator or Internet service provide (ISP).'
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Task 'machine.domain.xom - Sending and Receiving' reported error (0x800CCC0B) : 'Unknown Error 0x800CCC0B'
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Task 'smtp server name - Sending and Receiving' reported error (0x8004210A): 'The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provide (ISP).'
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Task - Sending ' reported error (0x8004210B): The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
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Task Sending and Receiving' reported error (0x800CCC0B): 'Unknown Error 0x800CCC0B'
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Task - Sending ' reported error (0x8004210B): The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
Note Before you receive these error messages, an Internet Security Warning dialog box may appear.

CAUSE

This problem occurs when your mail server requires both Secure Sockets Layer security (SSL) and Secure Password Authentication (SPA). Our servers do not use Secure Password Authentication (SPA), Please disable.

RESOLUTION


1. To fix you will need to repair your email client and make sure the Secure Password Authentication (SPA) Option is not enabled or checked. A link below is provided to our repair email section