Customer Support
Browse through our Frequently Asked Questions, search hundreds of help topics, and read articles full of help and answers! Please select the category on the left that will best assist you!
Recent News
Special Labor Day Support Hours
2010-09-02Technical support and billing hours on Labor day, Monday August 6th, will be from 8am to 5pm PST. Normal hours will resume the following day.
DSL Circuit Upgrade
2010-08-03From 8/10/2010 to 8/12/2010 Infinity Internet will be upgrading DSL circuits in the Portland Oregon and Southwest Washington regions. Infinity Internet customers within the effected areas may need to power cycle their DSL modems and/or routers, if the connection goes down and does not return during the upgrade work. All affected customers will have an email sent to the primary contact address ... Read more