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"Email Only" Services - Annual Billing Frequency

2010-02-01

Infinity Internet offers 'email only' services to many of our customers. Effective their next billing cycle, the service will only be available annually. Email Only service is $30.00 a year on automated payment method such as credit card or automated bank withdraw. Anyone affected by this change was sent an email notice with more information to their primary account inbox.

Billing Support Hours

2009-11-24

Effective 12/1/2009, billing support will be available 8 AM to 5 PM PT, Monday through Friday. Please visit the online tools found at http://myaccount.iinet.com for access to most billing functions. Please visit http://www.iinet.com/contact.php for a co ... Read more

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