Forgot Password

I've forgotten my password and can't login. How do I get my password?

If you know your username, browse to myaccount.iinet.com and use the "forgot password" link.

If you don't know your username, please contact Technical Support via our Livechat site.

When contacting Technical Support we will need to verify you are the owner of the account

Please have at least some of the following information:

  • The last 4 digits of the credit card number we have on file
  • Be at the contact number that is associated with the account
  • Be able to verify the last method of payment
    - Credit card number, check number etc...

Article ID: 802

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