Windows: Outlook 2000 Disconnects When Checking Email

1. Open Outlook 2000.
2. Click the Tools menu.
3. Go down to Options and click.
4. Click on the Mail Delivery tab at the top.

5. Make sure the box that says "Hang up when finished sending, receiving, or updating" is NOT checked. This is the most common reason for the disconnects. Also make sure "Warn before switching dial up connection" IS checked.This will prevent Outlook from disconnecting and trying to dial another, possibly old or non-existent, connection.
6. Click OK.

Article ID: 541

Was this article helpful?

Yes   No  

Return to Customer Support Homepage Return to Customer Support Homepage
Printer Friendly Page Printer Friendly Page