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Disk Quota

Q: How much Disk Space do I have?
A: Disk space varies based on what services you have.

  • Dial-Up - 100MB
  • DSL - 100MB
  • ISDN - 100MB
  • Webhosting - 1000MB
  • VPS - 5000MB
  • Paid E-mail Only - 50MB

This includes anything in your personal directory.

  • Your website (public_html directory)
  • Your e-mail on our server
  • Your e-mail stored in webmail
  • Any files in your personal directory
  • A common cause of disk space overages is email left on the server after beign downloaded. This is a setting that can be changed in your email program. Please refer to the email repair section of our support site for proper email settings.

Q: May I increase the amount of disk space I’m allowed to use?
A: Yes! You may purchase additional disk space in the following amounts:

  • 10 MB = $1.95/month
  • 25 MB = $2.95/month
  • 50 MB = $3.95/month
  • 100 MB = $5.95/month

If you wish to increase your quota, you can add from 10 MB to 1000 MB starting at $23.40 per year. Login to the My Account area with your email address and password, and click on the "Add Services." button. Or contact Technical Support so a technician may assist you.

Q: What happens if I go over my disk quota?
A: If your disk quota is exceeded:

  • You may not be able to upload any more files
  • Your e-mail may bounce back to the sender
  • If using any scripts, your website may not function properly
  • You will be charged at $0.50 Per MB over your quota

Q: How can I check the current amount of disk space I am using?
A: Login to My Account section with your email address and password. Click on "View Usage" button. Your current disk usage is listed under the Disk Quota Usage link.

Article ID: 231

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