customer support
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recent news
Updated Support Hours
2010-06-25Effective 7/3/2010 we will no longer be offering phone support on Saturdays. Our phone support hours will be 7am to 8pm Monday through Friday. You can find answers to many common questions at support.iinet.com, or send us an email anytime at support@iinet.com.
Adult Filtering Services
2010-06-10Effective 7/1/2010 Infinity Internet will no longer offer Bess adult filtering services. If you have your web browser pointed to the Bess proxy server, this will continue to function till 7/15/2010, however effective immediately we will no longer offer support and the content list is no longer receiving updates.
If any customers have additional questions or concerns about this chan ... Read more